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We take our customers’ privacy very seriously. We are committed to handling all sensitive and personal customer information responsibly. The following details our policies regarding the information we collect from our customers and how we use it. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use our services or purchase from sycamorelk.com or otherwise communicate with us (collectively, the “Services”). You may contact Pinajevts directly about your privacy using any of the communication methods outlined in this policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services. Changes to this Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
In order to provide the Services, we have collected personal information about you in the past from a variety of sources, as described below. The information we collect and use depends on how you interact with us. In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Categories of Information We Collect Directly from You
The information you submit directly to us through our Services may include:

  • Basic contact information, including your name, address, phone number, email.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information, including your username, security questions.
  • Shopping information, including items you viewed, placed in your shopping cart, or added to your wish list.
  • Customer support information, including information you choose to include when you communicate with us, such as when you send a message through the Services. Certain features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our website and services,
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your order and provide you with the products or services you requested in order to perform our contract with you.
  • We or third parties we work with may automatically collect certain information using online tracking technologies when you visit our website, open or click on an email we sent you, or interact with our services or advertisements.
  • Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of any third parties.

How We Use Your Personal Information

  • Provide Products and Services. We use your Personal Information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging for shipments, facilitating any returns and exchanges and enabling you to post reviews.
  • Marketing and Advertising. We use your Personal Information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or post, and showing you advertisements for products or services. This may include using your Personal Information to better tailor the Services and advertising on our website and other websites.
  • Security and Fraud Prevention. We use your Personal Information to detect, investigate or take action in response to possible fraudulent, illegal or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
  • Communicate with You. We use your Personal Information to provide you with customer support and to improve our Services. This is in our legitimate interests to respond to you, provide you with efficient services and maintain our business relationship with you.

User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will become public and accessible to anyone. We cannot control who has access to the information you choose to make available to others, and we cannot ensure that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, nor are we responsible for the accuracy, use, or misuse of any information you disclose or receive from third parties.

Third-Party Websites and Links
Our Website may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that is not owned or controlled by us, you should review its privacy and security policy and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information on those websites. Information you provide in public or semi-public areas (including information you share on third-party social networking platforms) may also be viewed by other users of the Services and/or users of those third-party platforms without restriction on their use by us or the third parties. Our inclusion of such links does not in itself imply any endorsement by us of the content on such platforms or their owners or operators, unless otherwise disclosed on the Services. Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us at Pinajevs_Aleksejs@pinajevts.com to request that that information be removed.

Complaints If you have any complaints about the way we have handled your personal information, please contact us using the contact details provided below.

Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any available rights, please send an email to Pinajevs_Aleksejs@pinajevts.com.

Security
To protect your privacy and security, your account information is password protected. We will never ask for your password via unsolicited phone calls or emails. You are responsible for maintaining the confidentiality of your password and account information. When you are finished shopping, please remember to log out of your account and close the browser window to ensure that others cannot access your personal information.