We want you to love your purchase. If for any reason you don’t like it, you may return a new, unused item within 7 days of receipt with proof of purchase for a full refund or merchandise exchange. Damage must be reported within 48 hours of receipt. Refunds will be credited to the original form of payment.

RETURN ELIGIBILITY

To be eligible for a refund or exchange, the item must be new, unused, and in the original packaging and with original tags. When returning, please package your item carefully to ensure it is not damaged in transit. Please note that we pay for shipping costs for all eligible returns.

WEBSITE RETURNS TO OUR STORES

Want to make an in-store return of an item purchased online? Please contact our customer service in advance

EXTENDED HOLIDAY RETURN POLICY

If you want to return the product during the holidays, please contact customer service and we will help you

HOW TO RETURN YOUR PRODUCT

Call or email Customer Service at  Pinajevs_Aleksejs@pinajevts.com
Pack and securely seal the products you are returning—remember to include the packing slip provided in the box
You must write your number on the outside of each package
If you have any questions about returns or exchanges, please contact customer service.